At YMCA Horley Family Centre we aim to provide a welcoming, safe and caring environment where staff work together with families to help them achieve better life opportunities.

Our purpose is to create a happy, safe and secure environment where each child and their parents are valued and encouraged to reach their full potential. Our workers are trained and experienced in helping families work through a wide variety of challenges, including; separation and divorce, domestic abuse, financial hardship, problems engaging with education, behavioural issues, communication breakdowns and parenting skills.

We aspire to make a positive difference whilst respecting the uniqueness of each and every family, working alongside you to support and strengthen family life.

We welcome and encourage parents and carers involvement in all aspects of the development and delivery of the Family Centre in order to ensure our offer is shaped to meet the needs of the community we serve.

Early Help for 0-19 year olds

YMCA East Surrey has been commissioned to deliver Early Help support to children and young people aged 0-19 years old. The commission will run from January 2020 until March 2022. This service will respond to need through referrals from Surrey County Council Children’s Single Point of Access (C-SPA), schools, agencies, health, CAMHS, parents and self-referrals from young people.

The Early Help programme is for children and young people who fall into the category of Level 2 (Early Help) – see Effective Family Resilence Surrey document.

The family and/or child will be assigned a YMCA or Welcare case worker, who will support them fill out a Child and Family Assessment or Early Help Assessment if this has not already been completed. Together with the child or family, a bespoke action plan using Outcome Family Star with SMART outcomes will be co-designed, responding to the needs identified in the Assessment.

Find out more about YMCA’s Early Help offer

Contact Us

Sometimes families need a little extra support, if you would like to speak to someone in confidence about any family difficulties you are experiencing, please give us a call to make an appointment to see one of our team.

E horley@ymcaeastsurrey.org.uk
T 01293 775777

Or complete a Surrey County Council – request for support form and email to cspa@surreycc.gov.uk or call 0300 470 9100.

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Opening times
Monday – Thursday | 09:00 – 15:00