Children and Young People’s Charter and Policies

YMCA East Surrey aims to ensure each child and young person:

• Will be respected as an individual, listened to, have their feelings respected and opinions valued.
• Has access to stimulating fun and creative activities, supporting and encouraging each person’s individual stage of physical, intellectual, social and emotional growth.
• Is given the opportunity to make new friends, discover new skills, realise their full potential and develop confidence and positive image.
• Will be welcomed into a safe, secure environment with a happy, friendly atmosphere.
• Will be cared for by experienced and skilled staff that understand and value the needs of children and young people.
• Will be given praise, encouragement and the opportunity to succeed in an environment where positive behaviour is promoted and self-discipline is encouraged.
• Will be encouraged to show consideration and respect for each other, staff members and the environment.

Ofsted

“Staff value children’s thoughts and opinions greatly. They always listen to children’s ideas and skillfully help children to recognise that opinions differ. Children learn to respect the views of their friends. Children demonstrate that they feel safe, secure and happy. They confidently communicate with the staff, who they form lovely relationships with. Children play and explore intently.”
Ofsted report 2020 | Y-Kids, Redhill

Ofsted URN (Unique Reference Number): RP904717
View our Ofsted reports

Children and Young People’s policies and procedures

Please click on the links below to view some of the policies and procedures we operate by.

Admissions policy
Anti-bullying policy
Arrival, departure and non-attendance policy
Behaviour support policy
Complex health needs policy
Confidentiality policy
Emergency closure policy
Equality, diversity and inclusion policy
Healthy eating, food and drink policy
Illness and injury policy
Medication policy
Non-collection of child policy
Personal and intimate care policy
Settling in policy

YMCA safeguarding policies

Safeguarding adults policy
Safeguarding children policy

Find out more

For more information about our policies or to discuss further, please contact Judith Brooks, Head of Children & Young People.

T 01737 779979