YMCA Supported Housing

The range of services available to residents includes:

• Quality, affordable housing
• Individual Support Plans to aid personal development
• Providing awareness of relevant opportunities for self improvement
• Access to partnership service providers – if we cannot help you with an issue we will work with you to find someone who can
• Counselling service
• Key life skills and personal budgeting support
• Someone to listen to you, in confidence.

Each resident is assigned a key worker. Your key worker will assist you during your stay with us, be your main point of contact and will work with you to put together an Individual Support Plan.

The Individual Support Plan is an opportunity to develop skills and abilities and puts down in writing your support needs and what both YMCA Hillbrook House and you will do to help you move forward and achieve your goals. This will assist you in gaining the skills that you need to maintain your accommodation and eventually confidently move into more permanent accommodation, engage with the local community and thrive. How often you meet is up to you to agree, and your key worker (with your permission) will liaise with other agencies on your behalf to obtain the best possible support for you.

We offer real opportunities for young people to get involved in the running of your service. Residents’ meetings are a great opportunity to meet other residents, have your say, and get involved or become a residents’ representative and liaise with staff on any current concerns in your community, as well as helping us devise a program of activities throughout the year. Support is provided to help residents participate in and chair meetings.