Face2Face - Parents who understand parents

Face2Face is a volunteer-led group of parents and carers who have a child or young person with a disability who offer friendship and support to other parents or carers of children with additional needs or disabilities.

All our befrienders are trained in order to provide the best possible support to other parents. They know how important it is to be able to talk to someone who understands what you are going through, to be listened to, and to be reassured that what you are feeling is OK. Above all, our befrienders can help give parents and carers a positive view about the future of their child.

When we met our befriender, it was clear she’d been through something very similar. We suddenly felt: here’s someone who understands.

How can Face2Face help you?

Our one-to-one befriending service can be helpful to parents whose child has been newly diagnosed, but can be just as relevant to parents at any time in their journey of bringing up a disabled child or young person. Equally, we welcome parents who do not have a diagnosis at all but have concerns about their child’s development.

The befriending service is informal, flexible and free. Parents and carers can come to us directly or be referred to us via their GP, health visitor, social worker or school.

Drop-in Coffee Mornings

An informal, free get-together and an opportunity for parents/carers to meet each other, exchange information and talk to others who understand.

Wednesday 5 June | 10:30-12:30
Wednesday 19 June | 10:30-12:30
Wednesday 10 July | 10:30-12:30

YMCA Sovereign Centre, Slipshatch Road, Reigate RH2 8HA

Free Information/Wellbeing Sessions

Wellbeing Session – Sound Bath
Tuesday 18 June | 19:30-21:00
YMCA Sovereign Centre, Slipshatch Road, Reigate RH2 8HA

Sound Bath meditation is a deeply immersive, full body listening experience that intentionally uses sound to invite therapeutic and restorative effects to the mind and body. Benefits of a sound bath include relaxation, stress reduction and improved sleep. The session will be delivered by a trained Sound Bath instructor, Silvy Ispani.


Information Session – Family First, Disability Second: finding a balance between caring and parenting with Benedicte Symcox, Founder of Tugboat SEND
Wednesday 26 June | 10:30-12:30
YMCA Sovereign Centre, Slipshatch Road, Reigate RH2 8HA

A two-hour workshop focussing on practical solutions to the question “how to be a family when additional needs and disability take over”.
Benedicte Symcox, a mother and ex-CEO of Family Voice Surrey, brings on board a unique insight into the complex SEND system and challenges of parenting children with disability. In this workshop, Benedicte will share her experience of raising three children with complex additional needs and how she learnt to navigate the systems while trying to maintain a semblance of “normal family life”. The second part of the workshop will help you develop strategies which work for your family so that you can create family memories for yourself and your children.


Information Session – Luminus Healthwatch Surrey – Giving Carers a Voice
Wednesday 17 July | 10:30-12:30
YMCA Sovereign Centre, Slipshatch Road, Reigate RH2 8HA

Luminus Healthwatch champions the voice of local people to shape, improve and get the best from NHS, health and social care services.
Luminus Healthwatch has been commissioned by Surrey County Council to provide the independent ‘Giving Carers a Voice’ and ‘Giving Young Carers a Voice’ service. These aim to involve people of any age who have caring responsibilities in the design and delivery of the services they use as they support their relatives, friends and neighbours. This session will be a great opportunity to share your experiences of health and social care services. The team will also provide information and signposting about local health and social care services.

Please email Sandhya Gulati to register your interest in joining any free information/wellbeing sessions.

Find out more

For more information about Face2Face’s befriending service and events, please contact Sandhya Gulati, Face2Face Coordinator.

T 01737 222859
E Sandhya.Gulati@ymcaeastsurrey.org.uk

Funded by